Privacy and Security Policy
Privacy and Security Policy
■Clarification of Purpose of Use of Personal Information
When the Company is to receive personal information, the company declares the purpose of use. In addition, we make sure that the personal information provided will not be used outside the purpose of use without permission from the individual.
■Joint Use of Customer Personal Information
Among the customer personal information that it has acquired, we will jointly use names, phone numbers, and e-mail addresses with the group companies below at the minimum extent necessary to contact customers. The group companies will use this information for their own sales activities, simplification of customer orders, sending information on products, and sending purchased products.
Our group companies : Cathay Pacific Airways 13F. Shiodome Building 1-2-20, Kaigan, Minato-ku, Tokyo, Japan 105-0022
■Providing Customer Personal Information to Third Parties
- We will provide in electronic form a customer’s name, gender, age, address, phone number, e-mail address, passport number, and credit card number to transportation, accommodation, and insurance companies as necessary to arrange and provide purchased travel services, or as necessary to fulfill travel agreements or complete insurance formalities to securitize costs when accidents occur.
-We may provide customer personal information in our possession to souvenir stores to facilitate shopping by customers at their destination. In such cases, the customer’s name, passport number and flight number will be provided electronically. If you do not wish for your information to be provided to these businesses, please inform the branch where you purchased the travel before departure.
■Inquiries, Release, Deletion, and Correction of Customer Personal Information
Anyone who requests that we disclose, delete or destroy, change, stop the use, or stop sharing with third parties their individual customer personal information in our possession will be provided with the necessary steps to do so by contacting the departments listed below. When requested, we will take all necessary measures as set by laws and company regulations without delay.
If we are unable to comply with all or part of your request, we will provide an explanation.
■Administrator of Privacy and Security Policy
Cathay Pacific Holidays Japan Ltd. Predident / Miwako Kasahara
This notice is written in English lanquage and the Japanese version shall prevail.